Important Information

Privacy Policy Statement

Bank of Queensland is committed to respecting the privacy of your personal information. 

This policy statement explains how we collect, store, use and disclose personal information (including credit information and credit eligibility information) and what steps we take to comply with privacy laws. It also outlines how we collect, store, use and disclose installed application information, biometric information like a selfie photo of you, or how you use and interact with our app for the purposes of identifying unusual behaviour during our onboarding process.

Read the full BOQ Privacy Policy and Privacy Notice & Consent document here.

Copyright and Trade Marks

Unless stated otherwise, Bank of Queensland Limited (BOQ) owns or is entitled to use the copyright and all other proprietary rights in all materials used on this website and in all BOQ communications (including any text, images, logos, animations, sound recordings and/or software).

You may not, without our prior written permission, reproduce, display, store, print, publish, distribute, commercialise, perform, adapt, or create derivative works from any materials on this website or in any BOQ communications (except as permitted under the Copyright Act 1968 (Cth) or any other applicable law).

All trade marks, trade names, branding and get-up (trade dress) depicted on this website and in all BOQ communications is or are the property of BOQ or its licensors, and where applicable are used with permission.  BOQ does not give you any licence or right to use them.

Website Terms of Use

Full details of our products, terms and conditions, interest rates, fees and charges may be obtained at any branch of Bank of Queensland, or by contacting our Customer Contact Centre . Unless otherwise noted, products on this website are issued by Bank of Queensland Limited ABN 32 009 656 740 AFSL 244616. This website contains general advice.  This advice has been prepared without taking account of your objectives, financial situation or needs.  You should obtain and consider the relevant Product Disclosure Statement, terms and conditions, Financial Services Guide, customer information brochure and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it.  You can obtain a copy of those documents from any BOQ branch.

The information contained in this web site is not an offer or inducement to enter into a legally binding contract with us, and does not form part of the terms and conditions of our products. Products described on this site are only available in Australia.

BOQ is not responsible for the content of any other site accessed through the Bank's website. Links to other sites are provided for your convenience only and the content of those other sites is the responsibility of the site owners. We do not endorse the products offered by the owners of any linked sites.

BOQ does not guarantee that this website will be free from viruses, or that access to the site will be uninterrupted.

Subject to any liability implied by law and which cannot be excluded, Bank of Queensland is not liable to you for any losses, damages, liabilities, claims and expenses (including legal expenses on a solicitor and client basis) arising out of or in connection with information on this site, whether in contract, negligence, statute or otherwise. Liability of Bank of Queensland for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the maximum extent possible, at the Bank's option, to:

• The re-supply of the goods and services;
• The repair of the goods; or
• The cost of repair or re-supply of the goods or services.