Frequently Asked Questions | Help

Answers to questions about managing your accounts including direct debits and updating your contact details.

Answers to questions on your debit or credit card including activating your card or reporting your card lost or stolen.

Answers to questions about payments, transactions & statements on your account.

Answers to questions about Pay Anyone, Multi Pay, International & RTGS payments.

Answers to your Credit Card or Home Loan application questions.

Answers to myBOQ frequently asked questions.

Answers to online banking frequently asked questions.

Useful guides & information on Internet Banking.

Find information on the steps that need to be taken and answers to common questions.

If you are concerned you have fallen victim to a fraud or scam, please contact us.

How to use Bank@Post.

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