BOQ Group ready to support North Queensland customers affected by floods
5 February 2025
Bank of Queensland (BOQ) Group is encouraging customers in North Queensland affected by the floods to reach out for financial assistance if they need it.
All BOQ North Queensland branches remain open and stand ready to assist households and businesses.
BOQ Group also has a dedicated and experienced hardship team ready to assist customers across all banking brands (BOQ, BOQ Specialist, BOQ Finance, ME Bank and Virgin Money).
“We offer a range of practical measures to support people through these tough times, from deferring repayments to restructuring loans, to help you get back on your feet,” said Queensland State Manager, Ross Gillam.
"Don't face this challenge on your own. We're ready to help, and the sooner you contact us, the quicker we can offer the support you need.”
If you are an existing customer and have been impacted by recent weather events and need assistance, please refer to the support pages for each BOQ Group banking brand:
