Interpreter Services
We try to make banking accessible to everyone
If English isn't your first language
We know many of our customers prefer to speak to us in a language other than English.
Interpreter services
If you’d rather speak to us in another language we can arrange an interpreter to help you when you call us or visit a branch. The interpreter services are available free of charge.
- 如果您希望用普通话和我们交流，您拨打我们电话 1300 557 272 时我们可以为您安排翻译
- Nếu quý vị muốn nói chuyện với chúng tôi bằng tiếng Việt, chúng tôi có thể thu xếp thông dịch viên để giúp đỡ khi quý vị gọi điện cho chúng tôi theo số 1300 557 272
- ذا كنت تفضّل التحدّث إلينا باللغة العربية فيمكننا التنسيق مع مترجم لمساعدتك عند الاتصال بنا على الرقم 1300 557 272
- 고객이 한국어로 소통하기를 원하는 경우 1300 557 272 로 전화하시면, 전화 통역 서비스를 준비해 드릴 수 있습니다.
- 如果您希望用粵語和我們溝通，我們可以安排一名口譯員在您致電1300 557 272 聯絡我們時為您提供幫助
We try and speak your language
Be on the look out for branch staff with country flags on their name tags. The flags represent other languages our staff can speak to you in.
Translation services
We have key documents, such as “How to make a Complaint” available in Mandarin, Vietnamese, Arabic, Korean and Cantonese.