myBOQ

The myBOQ mobile banking app is currently available

BOQ Internet Banking and BOQ Mobile

We recently upgraded BOQ Classic Internet Banking with a new look and feel. We’ve heard your feedback, and have a few tips to help you navigate the features, tools and functions you’re familiar with.

How do I print?

  • You can print receipts, transaction listings and other documents from Internet Banking using the print feature unique to your device or browser. 

How do I get my Customer Access Number?

  • We’ve been getting in touch directly via email with information on how to log in.

How can I find the features I use most?

We’ll keep this page updated with any additional information you need to know, so check back if you need support.

Credit card

Credit cards are all systems operational.

Stay scam aware

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

  • Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
  • Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ. 
  • Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
  • If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.