About BOQ ATMs
You can withdraw cash or check your account balance at BOQ ATMs fee-free, however, other ATM owners may charge you a fee. Within Australia, any ATM fees should be displayed on the ATM screen before you proceed with the transaction.*
*Other fees (including other bank ATM and International Transaction fees) and charges may be payable. Please view the Fees and Charges Guide for more details.
Features and benefits
Real time cash and cheque deposits
With BOQ ATMs you can deposit your cash and cheques envelope free, whenever you like. No waiting in queues or for the bank to open to deposit your funds.
Better card reader security
Our ATMs have a secure card reader to protect your personal and financial information.
Improved usability and reliability
Our ATMs have been designed with your convenience in mind. With easy to follow touch screens and fast transaction times, you'll get your money faster than ever.
Locate an ATM via SMS
To locate a BOQ ATM
SMS your suburb name and state (e.g. Paddington NSW) or your four digit postcode to 0488 438 286 (0488 GET ATM).
You will receive a text message in reply detailing the location of up to four BOQ ATMs, based on the centre of the suburb, or the primary suburb within the postcode.
In addition to this SMS service you can also locate an ATM here.
ATM Tips for Depositing Funds
Preparing deposits
Remove envelopes and objects such as paper clips, pins and coins. If depositing cash and cheques, deposit your cash first, followed by cheques.
Deposits can only be made into Savings and Cheque accounts.
Cash Deposits
BOQ ATMs will only accept a maximum of 40 Australian bank notes per transaction.
Cash deposits will be available immediately as cleared funds.
Cheque Deposits
BOQ ATMs will only accept a maximum of 30 cheques per transaction with an Australian Dollar deposit amount.
Cheque deposits will be reflected in your current balance immediately however the cheques will be subject to a clearance timeframe and will not be immediately available as cleared funds.
*A full list of fees can be found in our Fees and Charges guide here.
