Mobile Banking allows you to do your banking safely and conveniently on your mobile phone. You can view your account balances, look up transactions, pay your bills, transfer funds, check rates, and locate the nearest ATM or branch.
There are no additional BOQ charges for using Mobile Banking other than the standard Internet Banking fees and charges which can be found in the guides to fees and charges on the Terms and Conditions page.
Please Note: Data charges may apply for accessing BOQ Mobile or Mobile Banking via your mobile browser. Please contact your mobile phone provider for more information.
If you are entering your sign in details and are being returned straight back to the sign in screen, please check that you have enabled cookies on your mobile device.
As with Internet Banking you can request a password reset by contacting the Customer Contact Centre on 1300 55 72 72.
Please Note: You will need to use Internet Banking to log on with the temporary password and create your new permanent password before you can sign into Mobile Banking.
The error message you see is a prompt to navigate through Mobile Banking using the links within Mobile Banking and not to use the phone's navigation keys/actions. This has been designed as a safety measure to ensure data isn't resent or able to be accessed after a session has ended.
